Established in Cornwall in April 1989 we started as a scuba diving centre, quickly becoming a PADI 5 Star scuba diving and scuba training centre which quickly established itself as West Cornwall’s premier diver training centre. Business began with a RIB – Little Deeper – loads of enthusiasm - loads of dive gear – nowhere to keep it.

• 1989 October - moved to our first proper dive centre and retail premises in St. Ives – wow, loads of space.

• 1990 October - how did we manage to fill the space so quickly?

• 1991 - continued to build solid core of regular UK scuba divers – needed more space.

• 1992 - an excellent year in St. Ives but now bursting at the seams – four instructors working flat out throughout the summer.

• 1993 - more beginners than ever before - looking for a new premises – need more space.

• 1994 - moved to superb new premises in Canon’s Town between Penzance and St Ives, in Cornwall. We’d found our utopia, or so we thought, own pool, offering accommodation for students and beautiful grounds. But unfortunately were presented with a serious planning headache culminating after planning appeal and public enquiry, with us having to look for new premises. In the same year we also opened a unit on Long Rock Industrial Estate, Penzance, Cornwall for scuba equipment sales and to house the compressor.

• 1995 - toward the end of the year we found new premises. Another, much larger unit on Long Rock. This year also saw the arrival of a new boat – Little Deeper’s ‘sister’ - Little Deeper II - enabling us to carry more divers and comfortably cope with difficult weather conditions around the Cornwall coastline.

• 1996 - Opening early that year having moved the whole operation into Unit 15a – where we spent several years, loads of space!

• 1998 - Our 'new' premises now bursting at the seams, how did we fill it so quickly?

• 1999 - We introduced GUL wetsuits to our product range, and expanded further with many other top watersports brands incl Crewsaver, Bodyglove, Typhoon products.

• 2001 June - saw the culmination of three years of work and planning (and frustration) when we opened 'Undersea Adventures Red Sea' in Hurghada, Egypt.

• 2002 March 9th - was the launch date for our new, online shop with a wide range of products to purchase directly from the site.

• 2003 - massive expansion in the range of products on our website, now struggling to cope with more space urgently needed.

• 2004 - after 14 years of operating the scuba diving and training side, we decided it was time to switch the emphasis, by far the largest part of the business is now the online shop, so we decided to 'contract' out the scuba diving and scuba training side of the business.

• 2005 June - still growing, at last a move to our superb new premises in Hayle, Cornwall, 3 months later than planned, but glad to have managed the move, now we really have loads of space!2005 August - where oh where did all that space go? We've filled the floor already, at least we have the height to go upwards in this building! 2005 September - Undersea Adventures Ltd gains 'Highly Commended' in the E-Commerce Awards 2005, South West Region. We were very pleased to receive the award in the 'Best Sales and Marketing Online' category for WatersportsWarehouse.co.uk. The presentation was held Wednesday 21st. September at the very impressive HP Labs, Bristol. And we enjoyed the champagne – Thank you.

• 2005-2006 - During all the moving and expansion we also developed our own line of Snorkelling Equipment - Reefwear Masks, Reefwear Snorkels, Reefwear Fins and even a Reefwear Snorkelling and General Purpose Buoyancy Aid

• 2006 - Adding to our snorkelling range and working in conjunction with a local Cornish surf brand we designed and launched our first Reefwear wetsuit collection with Junior Wetsuits for Spring Summer - a range of Full suits and Shorties for general waterports use 2006 - later that same year we also spread our Reefwear wetsuit range to Adult suits for Spring Summer and a range for Winter

• 2008 July - Wow – we are now in the roof – well almost. We’ve increased our storage and despatch facility and taken on more staff to help with our growing online and IT needs, our retail shop requirements and warehousing. Our shop continues to attract visitors from far and wide as we appeal to an ever increasing customer base here in Cornwall, throughout the UK and from Europe.

• 2009-2010 - Saw the expansion of our Reefwear range of wetsuits and Reefwear Snorkelling gear we've been able to stay one step ahead of the competition by providing superb dive quality masks and snorkels at superb prices to appeal to the holidaying and 'have-a-go' snorkeller from complete beginner through to Freediving level.

• 2011 - By continually adapting our business we've developed a huge product range and are able to offer the best selection of watersports equipment from our base in West Cornwall - our aim has always been the same. This could be a tough year for all retailers but we simply keep doing what we've done for the last 20 plus years, we don't stand still, provide excellent customer service supported by a solid base of Watersports brands, and have a wealth of knowledge and experience to aid customers buy the right product and at a competitive price.Our success has been due to the dedication of our team to continually maintain a standard of service and quality of scuba training other diving establishments could only admire. Our advice is often sought by non-divers and divers alike for our ‘insider’ knowledge of the coastal region around Cornwall – everything from the best places to go snorkelling and boarding to providing neoprene to decorate a surgical bandage !! The service previously provided in the scuba diving business is now carried through to our online business with 97.5% of orders being despatched on time (same day weekdays) and 98% of our stock lines in stock at any one time, so we are able to despatch orders as soon as they hit our computer screens, figures hard to beat but as always, our aim is to do better.We would like to thank all our customers both regular and new.

We will acknowledge all orders placed on the web by e-mail, text message or both, whichever options you choose at the checkout. If you do not receive a confirmation email or text it may be because you have entered your email address or mobile number incorrectly on your order. For reasons beyond our control, AOL and Hotmail sometimes treat e-mails from watersportswarehouse.co.uk as spam. This means that if you do not receive your email, it may be in your spam folder. If, after checking your spam folder and your e-mail address or mobile number and text messages, you have not received a confirmation email please phone 01736 751066 or email us at team@undersea.co.uk. Orders placed during a Bank Holiday (Good Friday/any Bank Holiday Mondays) will normally be despatched next working day ie: Tuesday. This is because the Royal Mail, our carriers (and us) have those days off! If you have provided the correct e-mail address and or mobile number on your order you will receive an e-mail or text to confirm despatch (toward the end of the despatch day). If you do not see either do please check your spam folder, or if you have more than one e-mail address check the one you supplied to us on your order, as per your order confirmation, or you may have entered your e-mail address or mobile number incorrectly on your order.

We guarantee that we will not pass your details to any other company without your permission. In such a case we would contact you by phone or by email to gain your consent. Any personal data will not be transferred out of the EEA.

If you do not give us your consent, all information received from you will be kept completely confidential and will not be disclosed to any other party. The terms and conditions do not affect your statutory rights as a consumer.

All images and descriptions used on our website are copyright protected. Some images and text are provided by manufacturers/suppliers. All images and information produced by Undersea Adventures Ltd remains the copyright of Undersea Adventures Ltd.

Any images and/or descriptions used in any media without prior written permission will be invoiced at £100 per instance where that image or description is used. Payment of such invoices will be pursued to the full extent of UK Law.

The amount of Waste Electrical and Electronic Equipment thrown away is increasing by around 5% each year. As distributors of new Electric and Electronic Equipment (EEE) we have a part to play in reducing the amount going into landfill sites.

For more information and details of how to return Waste Electrical items please download the WEEE Terms and Conditions

We have made buying from Watersports Warehouse as simple as possible. Our shopping basket will store items you have placed within it for up to four hours. Each item for sale will have an order button. When you press this button you are taken to the order-processing page where the item will be automatically added to your basket. To view items in the shopping basket and amend them accordingly simply click on the 'show order' section. You can input how many of each item you would like, decide to continue shopping, remove an item from the basket or check out and place your secure order. It is at this time you would be asked for your name and address and then method of card payment/details. Please note: Orders placed using PayPal can only be despatched to the confirmed shipping address as registered with PayPal. From within the order processing page you can be able to request us to record your address details, this enables us to store your personal information to assist you when checking out. This information will be stored in a 'cookie' on your computer. The only details we cannot / do not store are your credit card details.

Paying online is simple, we accept Mastercard, Visa, Solo, Maestro and Paypal payments.

If you place an offline order you will be contacted by one of our staff to arrange payment.

Every on-line transaction made within Watersports Warehouse is transmitted across the Internet using SSL (Secure Socket Layer) encryption. This industry standard method ensures that information sent from your browser is scrambled whilst in transit and decoded when it arrives on our server. You are far safer using your credit card within Watersports Warehouse than you are in a restaurant in your local high street. We take the issue of security very seriously and have taken every step possible to protect you.

Our servers sit behind a state of the art hardware firewall and the computer that handles the card services is not accessible from the Internet. We have employed the services of one of the countries' leading security experts who regularly monitors and updates our systems. View our valid SSL certificate by clicking on the below thwate security seal.

Common reasons for problems when pressing the order button are;
i) You are using an old browser that doesn't support SSL encryption.
ii) You are browsing from behind a corporate firewall that will not allow secure connections.
Speak to the system administrator at your office. They will either rectify the problem or you will have to order from another location.

To check, point your browser to https://www.microsoft.com/ if you cannot connect to the Microsoft secure server it is likely that one of the above faults apply. If you are able to connect to Microsoft please call our hotline number and report the fault to us. We will assist you if we can.

Common reasons for wanting to amend your order are;
i) You'd like to amend size/colour.
ii) You've decided to upgrade your delivery to our priority despatch/next working day delivery option.
iii) You'd like to amend the delivery address.
We will always accommodate any amendments to your order received by e-mail or by phone prior to 3pm (Mon-Fri), after which time we may not be able to make any adjustments to your order.

However, do please ask as we will always try, although this may delay the despatch of your order. Naturally once an order has left us we are unable to make any amendments. If you wish to amend the delivery address details of an order, despatched by carrier service, you may use the link provided on your despatch confirmation sent by e-mail, to amend your delivery details via the carriers online system although charges may apply for this service.

Please wait 7 working days if you are in the UK or 14 days if you are overseas. If you do not receive your goods after this period of time, please contact us on 01736 751066 or e-mail team@undersea.co.uk with your order number to hand (Mon-Fri 8.00am-4.00pm).

This number will be included in the e-mail you received when you ordered the goods from our shop. We will always strive to resolve the problem as quickly as possible.

IMPORTANT: If you believe an item may be missing from your delivery, you must notify us within 2 working days

IMPORTANT: If your parcel is damaged or open on recieipt, you must sign for the parcel as "recieved damaged" or "recieved open" and notify us within 2 working days

If the authorisation fails, the most likely explanation is that you have input your card details incorrectly. If this happens, press the back button on your browser and you will be returned to the card input page. Check that all the details are correct, and make any changes necessary before proceeding.

If all the details are correct and you still fail to get an authorisation then we advise that you contact your card issuer to establish why your card was not authorised. We will receive your order anyway and may contact you to arrange for alternative methods of payment.

All personal data, including your card number is transmitted over secure connections, meaning that no-one can 'eavesdrop' and capture your details. In addition to this, your card details are not viewable by us at all, they are simply transmitted over the bank's private X25 network for authorisation and payment transactions.

You are protected because the transaction was carried out as 'Cardholder not present.' This means that any payments will be refunded to your card should it be used fraudulently by someone else or you do not receive what you ordered.

On orders over £35 Standard UK Delivery is FREE (*/**exclusions apply). 

Standard UK Delivery, on orders under £35 delivery is £3.50.

Standard UK Delivery orders are usually sent by Royal Mail 2nd Class post, you should allow 3 to 5 working days for delivery.  

The above applies PER COMPLETE ORDER and to most but not all UK mainland addresses/post codes. We will usually despatch an order once complete as/when all the items are available from stock to send as one parcel.

Same day despatch on all orders submitted by 3.30pm, Monday-Friday.  Orders are despatched during normal working hours Monday-Friday.  Orders submitted after 3.30pm (Mon-Fri) are usually despatched the following working day although we will always make every effort to process and despatch your order as quickly as we can. Exceptions include Bank Holidays/Good Friday. 


*Other charges may apply for some larger, bulkier or heavier items. Delivery may also take longer to many of these areas. We can appreciate that in some instances you may consider your postcode should be included as UK mainland but unfortunately these exclusions/postcode areas are set out by the carriers/delivery services and incur additional charges.

**Exclusions apply to some regions of the UK mainland, including but not restricted to the postcodes listed below, postcodes AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH15-26, PH30, PH31-41, PH49-50, and non-UK mainland addresses (Islands), includes Isle of Man, Isle of Wight, Northern Ireland, Channel Islands, BFPO Addresses and post codes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

You have the option during the checkout process to UPGRADE YOUR ORDER to our priority despatch/next working day delivery service if required, there is an extra charge for this service - these options will be available for you to select once you have entered your delivery address details during the checkout process and before you have to enter any payment details.

Priority despatch/next working day service - if your order is placed prior to 3.30pm Monday to Friday. Next working day service is not available to all UK addresses please see post code exceptions below.

Same day despatch on all orders submitted by 3.30pm, Monday-Friday.  Orders are despatched during normal working hours Monday-Friday.  Orders submitted after 3.30pm (Mon-Fri) are usually despatched the following working day although we will always make every effort to process and despatch your order as quickly as we can. Exceptions include Bank Holidays/Good Friday. 

If your order includes an item which is not available from stock - as indicated on the product item/page prior to adding an item to your basket - your order will be held until that item is available.  Your order is therefore despatched once complete and all items are available for despatch in one parcel.

*Other charges may apply for some larger, bulkier or heavier items. Delivery may also take longer to many of these areas. We can appreciate that in some instances you may consider your postcode should be included as UK mainland but unfortunately these exclusions/postcode areas are set out by the carriers/delivery services and incur additional charges.

**Exclusions apply to some regions of the UK mainland, including but not restricted to the postcodes listed below, postcodes AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH15-26, PH30, PH31-41, PH49-50, and non-UK mainland addresses (Islands), includes Isle of Man, Isle of Wight, Northern Ireland, Channel Islands, BFPO Addresses and post codes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

Orders received by us Monday to Friday by 3:30pm WILL NORMALLY BE DESPATCHED THE SAME DAY. We're sorry but we do not have Royal Mail/carrier collections over a weekend or on Bank Holidays so your order would be despatched on the following normal working day. During busy periods priority will be given to UPGRADED orders.

If your order includes an item which is not available from stock - as indicated on the product item/page prior to adding an item to your basket - your order will be held until that item is available.  Your order is therefore despatched once complete and all items are available for despatch in one parcel.

Orders received after 3:30pm and by 4pm we will try our best to despatch the same day, but due to volume of business we can't guarantee this.

Orders received after 3:30pm Friday and by 3:30pm Monday, which includes  orders placed on Saturday & Sunday, will be despatched next working day ie: Monday.

Orders placed during a Bank Holiday (Good Friday/any Bank Holiday Mondays) will normally be despatched next working day ie: Tuesday

If you have provided the correct e-mail address on your order you will receive an e-mail to confirm despatch (toward the end of the despatch day). If you do not receive our email, it may be in your spam folder or you may have submitted your e-mail address incorrectly on your order.

We will always try to accommodate any amendments to your order received by e-mail or by phone prior to 3:30pm (Mon-Fri), after which time we may not be able to make any adjustments to your order. However, do please ask as we will always try, although depending on the time of day and operational processes this may delay the despatch of your order. Naturally once an order has left us we are unable to make any amendments.

We are not able to amend a delivery address of any order once the order has been despatched. For orders despatched by carrier service, you are able to track the delivery information for your parcel via the despatch confirmation e-mailed to you. However, you should be aware that any delivery address amendments/instructions may affect the delivery timescale of your order. We would also ask you to carefully check your address details throughout the check-out process.  There are 3 separate opportunities to review the information you have entered before completing a purchase. This helps to minimise address errors and reduce possible charges should a parcel be returned to us.

Upgraded orders and orders over £100 goods value will normally be sent using a signed for service and will require a signature on delivery to confirm safe receipt. It is advisable to have your order delivered to an address where someone is usually available to receive the parcel during normal working hours. This will help the delivery services ensure you receive your order quickly and efficiently.

If you know you will not be available to receive the parcel you may add instructions in the Instructions section of your order form eg: leave with a neighbour. We would not advise any parcels are 'left safe'.

IMPORTANT: If your parcel is damaged or open on receipt, you must sign for the parcel as "received damaged" or "received open" and notify us within 2 working days.

Orders which have not been upgraded we would normally expect to be received within 5 working days after placing your order. We do all we possibly can to ensure orders are despatched promptly but can not be held responsible for failures within the delivering services.

UPGRADED orders are sent on a next working day delivery service and for this reason it is advisable to have your order delivered to wherever you will be during normal working hours as it will require a signature to confirm safe receipt. Once an order is despatched it is in the hands of the various delivery services, either Carrier or Royal Mail to deliver according to the service we use.

If your order is 'TIME CRITICAL' you have the option to UPGRADE the delivery service for your order at the time of ordering. In times of high demand on the delivery services eg: Christmas - please don't leave it too late to place your order.

We do all we possibly can to ensure orders are despatched promptly but can not be held responsible for failures within the delivery services. As delivery services are outside our control we are unable to provide any delivery guarantees.

We, therefore, can not accept any responsibility or consequential loss resulting from late/failed delivery as this is entirely outside of our control.

If your order includes an item which is not available from stock - as indicated on the product item/page prior to adding an item to your basket - your order will be held until that item is available.  Your order is therefore despatched once complete and all items are available for despatch in one parcel.

IMPORTANT: If you believe an item may be missing from your delivery, you must notify us within 3 working days

IMPORTANT: If your parcel is damaged or open on recipt, you must sign for the parcel as "received damaged" or "received open" and notify us within 2 working days.

In all cases the total delivery charge, and your total invoice value will be shown in your shopping basket before you are asked to enter payment details.

If required you can go back and change your delivery option before finalising your purchase.

YES : Ensure you place your order with us by 3:30pm Friday (or Thursday if over Easter Holidays) and you can select to have your order delivered either on the following Saturday and/or Sunday (except Easter Sunday).

Additional charges apply to this service and are shown in the delivery options section of the order process once you have entered your delivery address details. You can select this delivery option for your order before entering any payment details. 

Unfortunately, this weekend service is not available to all UK address/postcodes - please refer to post code exceptions on our main delivery FAQ's.  As always we will do what we can to help facilitate your order/despatch requirements.

HELP DESK

NO: Apologies but we no longer offer delivery of orders outside the UK.

STANDARD 28 DAY RETURNS & REFUND POLICY

To help us help you, where possible, we kindly request that you firstly please contact us, drop us an e-mail: team@undersea.co.uk, or phone us on 01736 751066, so we may issue a Return Reference Authorisation Number, before sending your items to us, Monday to Friday, 9.30am-5.30pm. Please advise which item(s) is/are to be returned.  Please write your Returns Reference Number clearly on the outside of your parcel and on any correspondence. Please do not write on, label or sellotape the original manufacturers packaging as supplied with the product/item. We are available to to accept your returned parcel during our normal working hours Mon-Fri.  A parcel must not be left outside the premises when we are not here.

We do hope you will take reasonable care of the item(s) you wish to return as we reserve the right to refuse an exchange/refund and return the goods to you if they are unsuitable for re-sale.  Please help us by showing your item(s) some love & care so we may receive it in the same condition as received by you - someone else may have the enjoyment of receiving your unwanted item in the future. 

Your return item(s) should be considerately re-packaged, with any/all manufacturers packaging, labels/tags, information, instructions, warranty information etc as supplied to you. We reserve the right to refuse to exchange/refund and return your goods to you if the goods are not fit for re-sale. Please take care of the item(s) you wish to return and send it to us by a suitable method and at your expense - apologies but we are unable to offer a free return service.

If you are returning a wetsuit (of any type) please ensure the wetsuit is carefully and considerately re-packaged in appropriately sized packaging. Please do not fold the wetsuit shoulder to shoulder nor pack it too tightly as this will create excessive creasing. 

Please ENCLOSE A NOTE TO CONFIRM so we know what you wish us to do; the exchange/refund details; confirm the exchange product details and your re-delivery address, bear in mind a signature is usually required for items over £100.  If you prefer please do not hesitate to re-order online if you wish to speed up the exchange process.

Royal Mail offer a Certificate of Posting for low cost/lightweight items, and trackable services, eg: Recorded or Special Delivery, for higher value items. We cannot accept responsibility for delayed/lost or damaged goods or any failures within the postal/delivery services as a result of items being returned to us.

There are now numerous parcel delivery services available including Royal Mail & for sending bulkier/heavier items, Evri, Yodel, ParcelForce, Collect+, Parcel to Go, to name a few, all offer a variety of competitive delivery services. 

We are able to accept your returned parcel Monday-Friday only during our normal working hours. Whichever parcel service you choose please ensure your returned parcel is not left outside our building when our premises is unoccupied (we are not here weekends/bank hols/public hols).

We aim to handle your exchange request promptly although during busy periods this may take 3 working days from receipt. If you wish you may prefer to re-order online & simply request a refund for your returned items. 

REFUNDS will only be made to the original card/payment method used for the purchase and can take 10 to 14 days to process. We will notify you by email once your refund has been processed by us, the refund should appear on your account a few days later, typically 3 to 4 banking days, but can occasionally take up to 10 banking days, this is outside of our control.

Please also note any discount/promotional offer applied to your order which then reduces the total goods order value below any threshold amount will be deducted from the refund value of the goods returned.

If your purchase is being returned outside our usual 28 Day Return Policy (from date of purchase), we may exchange an item only, or any refund offered will be solely at our discretion and made by credit voucher for use against future online purchases from Watersportswarehouse.co.uk

Please note: we are unable to refund postage/packing costs for incorrect/unsuitable items ordered which are then returned to us.

Our address for all correspondence / returns:

Watersports Warehouse
Unit 17A Unity Road, Kirkby in Ashfield, Nottingham, NG17
7LE.

We guarantee all of our products to be free of defects for 90 days, most are covered by the manufacturers warranty for 12 months. If you feel you have received a defective product, please email us at team@undersea.co.uk within 2 days of receipt.  We may ask you to e-mail images of the item/defect, we may ask you to return the product to us. We will always try to minimise any inconvenience and resolve the problem for you as soon as possible although we may also need to refer to the manufacturer. We will always aim to replace a defective item with a replacement but if this is not possible we will refund you. Replacement items will usually be sent once we have received the defective item back from you in its original manufacturers packaging at your own cost.

If an item is returned to us as faulty but upon inspection by us does not have a manufacturing fault/defect, return carriage will not be refunded. 

Warranty on all items sold by us is limited to the replacement cost of the item purchased and does not cover any consequential loss/out of pocket expenses.

If it's easier and more convenient for you then of course we are more than happy to accept a returned item in person at our WatersportsWarehouse premises.  We simply ask, where possible, that you get in touch with us beforehand for a Return Reference Number by e-mail: team@undersea.co.uk or phone: 01736 751066. This will then help us to ensure we can have your exchange item available from stock and ready for collection, if required.  Any refund requested will be processed in the usual way via our website taking approx 10-12 working days to process from receipt of your returned goods.

We are available for Click & Collect and returns only (our store is no longer open).
Monday to Friday 9:30am to 5:30pm 
Closed Weekends & Bank Holidays

(Store opening hours may be subject to seasonal changes - feel free to e-mail/phone to check if you're not sure)

Watersports Warehouse is the trading name of Undersea Adventures Ltd., started in St. Ives, Cornwall in 1989. We are a UK registered company, for more details see "Contact Us”.

Carrying out our contract with you, such as collecting your address and contact details to provide to a carrier to enable them to deliver your order to your home, business address or other nominated delivery addressConsent, we collect data when you provide consent such as when completing a form on our website to receive emails from us.Legitimate interest, in placing an order with us you are becoming our customer, at that point we collect your information as a legitimate part of running our business, this does not impact on your rights, freedom or interests.We use your purchase history to send you information by email for example when we have special offers or new products which we feel may be of interest to you. We also combine the purchase history of most of our customers to help us to understand current trends and to help us decide on future products to stock.Legal or safety requirements, we keep contact data and product data for sales of types of equipment for safety reasons, such as Scuba equipment, in case we need to contact you in the event of a manufacturer issuing a recall or safety notice, also if we should ever be required by law to collect your data.

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When you place an order with us either on our websites or over the phone the information we keep may include:Your name and title.Just so that we can be courteous in our communications and correctly address any order you may have placed.Your address, and where applicable, alternative delivery name and address to enable us to arrange delivery of your order.Your phone number, landline or mobile. We may need to use this to contact you if there are any issues relating to delivery, payment or anything else regarding your order. We will normally pass your mobile number to the delivery company handling your order to allow them to provide you with text updates regarding delivery.We will not use your phone number to contact you unless it is directly with regard to your order, or unless you have requested us to do so.Your email address, we will use this to confirm receipt of your order and despatch, and to provide tracking information where available. We may also need to use this to contact you if there are any issues relating to delivery, payment or anything else regarding your order.Communicating with you,we would like to keep you informed of special offers, new products and updates of our services. For existing customers we will continue to do this under ‘legitimate interest’ as described above. For new customers after 25th May 2018 we will only do so if you have specifically ‘opted in’ to receive such communications during the process of completing your order, or at any time, before, or after. In either case, you can always opt out at any time, either by emailing us or clicking on ‘unsubscribe’ at the foot of any promotional email. For reviews, your email address, name and order reference only, will be passed to Safebuy or Reviews.co.uk to enable you to give feedback on our performance. The information passed to Safebuy or Reviews.co.uk will not be used for any other purpose and will be permanently deleted within 60 days.Other informationnecessary for processing your order such as the items you have ordered and any special requests or instructions. We will keep a record of the products you have ordered from us, including, where applicable any manufacturer’s serial numbers. This information will be held to help us communicate with you in the event of any warranty issues or a manufacturer’s recall. We may use it when asked to give you advice regarding future purchases, such as replacing something lost or repeating a previous order.To enable delivery of your order, we will pass on to the carriers we use, either Royal Mail, Parcelforce or DPD, the information required for them to effectively deliver your order and provide you and us with tracking information where available.When you complete a web form or sign up to an account with us, for example when signing up to receive emails from us, we will ask a few questions to enable us to provide information as far as possible relating to your interests, to keep you informed of special offers, new products and updates of our services.You can always opt out at any time.Your personal data will be held in accordance with our internal security policyand will only be accessible to our staff who may be required to use it for the purposes described above.Payment details such as credit card information.We do not hold or have any access to any card payment details you provide during the process of placing your online order, our websites provide an iframe (window) to the card processing company where your payment is completed securely. When ordering by phone we record your card details in the ‘old fashioned way’ by writing them down on paper, they are then cross shredded after the payment has been processed, they are never stored on a computer.We will never collectsensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies for no charge as soon as you make the request.We share your Personal Informationwith Shopify who power our online store--you can read more about how Shopify uses your Personal Information here:https://www.shopify.com/legal/privacyData will only be releasedto third parties, (e.g. the police) on request where there is a legal requirement for us to do so, other than for the delivery of your order as described above.

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Whether abroad or in UK waters if you want to enjoy a prolonged period of activity, in or on the water, wrapping yourself in neoprene is the way forward! When submerged in water the body looses heat 20 times faster than in the air so you don’t have to be a serious water sports enthusiast to feel the need to keep warm. Wetsuits reduce heat loss by putting a layer of insulating foam neoprene over your skin. A wetsuit should form a seal all over the body, with particular emphasis on the torso, a snug and comfortable fit. Water can enter at the neck, wrists, ankles and is trapped between your skin and the suit. Parents, please note, a wetsuit with two years growing room in it will provide little thermal benefit initially but may help with sun protection. Wearing a Rash Vest/Rashie under a wetsuit will provide a smooth surface to aid the donning of a wetsuit, helping to make the suit more comfortable by reducing any rubbing particularly around the neck, and will also provide an extra layer. Choosing the correct size of wetsuit will improve the overall insulating benefits of wearing a wetsuit. You should use the measurements on the size charts provided as a guide to overall fit, taking into consideration the height, chest and waist measurements.Wetsuits come in a variety of options and thicknesses for a variety of water sports activities from just standing knee deep watching the youngsters splash about in the surf, trying a bit of bodyboarding and surfing, to the more serious surfer, competitive triathlete, scuba diver or sailor. Today's neoprene is manufactured to provide optimum warmth with innovative properties to provide freedom of movement previously unobtainable. We sell a variety of wetsuits for multisport use including snorkelling, surfing, diving, swimming, dinghy sailing, snorkelling, kayaking, canoeing, stand-up paddling, the have-a-go biathlete or triathlete, in fact the majority of water sports uses. Our wetsuits come from some of the largest manufacturers in the surf, sailing, dive markets including Mares, Cressi, Gul, C-Skins, Waterproof, Fourth Element, Typhoon and Gill. See them all in our Wetsuits Warehouse.

A few definitions

Short arms, finishing just above the elbow and short legs, finishing just above the knee or on the thigh. Shortie’s are ideal for the hotter summer days. Check Out Our Shorty Range:
Men's Shorties Women's Shorties Kid's Shorties

Full Suits/One Piece Wetsuits/Steamers often referred to as steamers; a one piece wetsuit with long arms and long legs. There is also short arm wetsuits, short arms finishing just above the elbow or a convertible steamer which has the option of attaching long sleeves to create a long sleeve full suit. Wetsuits are ideal for anyone who would like to be in the water longer and at any time throughout the year - Spring/Summer/Autumn/Winter. Check Out Our Full Suit Range :
Men's Full Suits Women's Full Suits Kid's Full Suits

Semi-Dry A full suit with inner 'seals' usually around the wrists and ankles to create a more secure seal to reduce/virtually eliminate water flushing through the suit. A longer seal provides a greater reduction in flushing. Usually associated with higher spec suits, thicker suits and for activities requiring less freedom of movement, where retaining thermal protection is critical such as diving. Check Out Our Semi-Dry Range :
Men's Wetsuits Women's Wetsuits Kid's Wetsuits

Open Water Swimming/Triathlon Wetsuits are specifically designed for swimming combining different types of neoprene and geared to providing the swimmer with the ideal swimming position by ensuring buoyancy in the right areas, superb flexibility and additional 'glide'/hydrodynamics through the water, as well as some thermal protection. The neoprene used is generally softer and lighter with specific features to provide the swimmer with the optimum wetsuit for swimming.
Swimming Wetsuits

What type of wetsuit should I use?

3/2mm, 3mm, 2.5mm Shorty Wetsuits

• Fun in the sun, beach watersports, swimming, multisport use
• Warm Water Snorkelling
• Tropical Scuba Diving water temp over 27°C
• Summer Windsurfing, Multisports, Kayak, dinghy, jetskiing, swimming, in fact most water sports etc.

3/2mm Full Wetsuits

• Fun in the sun, beach watersports, swimming, multisport use
• Summer boardsports water temp over 15°C
• Summer Snorkelling water temp over 15°C
• Tropical Scuba Diving water temp over 25°C
• Summer Windsurfing, Multisports, Kayak, dinghy, jetskiing, swimming, in fact most water sports etc.

5mm, 5/3mm, 543mm Full Wetsuits

• Boardsports water temp over 10°C
• Snorkelling water temp over 10°C
• Warm Water Scuba Diving water temp over 20°C
• Also: Winter/Spring Surfing, Sailing, Windsurfing, Kitesurfing, Jetskiing and possibly Winter Swimming

5mm 2-3 Piece Wetsuits

• Snorkelling water temp over 10°C
• Scuba Diving water temp over 15°C
• For these activities wearing a hood, gloves and boots are also beneficial

7mm 1-2 Piece Wetsuits

• Scuba Diving water temp over 10°C
• Not bad for cold water snorkelling
• For these activities wearing a hood, gloves and boots are virtually a necessity

Please note: the above temperatures/suit thickness offer general guidelines based on our experience gained over the last 25 years. There are a number of external factors that may also be considered, e.g. general ambient temperature, your own physiology or your own requirements.

Wetsuit fitting

CHEST
Choosing the correct size of wetsuit is key to ensuring you benefit from the insulating benefits of wearing a wetsuit. You should use the measurements on the size charts provided as a guide to overall fit, taking into consideration the height, chest and waist measurements. To help guide you to choosing the most appropriate wetsuit size, you should firstly take these key measurements: Your Height (normal height measurement, top of head to ankle/heel), Your Chest, Your Waist measurements.  When you have this information you can properly refer to the manufacturers sizing guides. Every wetsuit manufacturer produces their own size range of wetsuits and has their own way of referring to those sizes. Some manufacturers will use numbers to identify sizes eg 1, 2, 3 etc. some will use letters eg M, MT, L, LS, etc.

WAIST
Occasionally a manufacturer producing a large range of wetsuits may also have specific size/measurement guides for certain types/designs of wetsuits within their range.  As a result you may not always be a (L) Large in every design/style/brand of wetsuit. Neoprene stretches in all directions and tends to conform to the body shape. A 3mm neoprene wetsuit will often fit/feel quite different, as the neoprene is more flexible, compared to a much thicker 5mm or 7mm neoprene suit which has less flexibility.

Putting on a wetsuit is not difficult but requires a little patience and technique.  The thicker the neoprene the more awkward/tighter it may seem.  A wetsuit is designed to be a snug fit in order for it to work efficiently.  The below information assumes a back zip wetsuit.

HEIGHT
GETTING INTO YOUR SUIT 1. If you are putting on a full suit wear socks as this will help the suit slip over your feet/ankles. Open up the wetsuit, put one foot in, point the toes, and ease the opening over the foot and heel. The bottom of the leg should be just on or above the ankle. Pull the rest of the leg up over the calf to about the knee. Put the next foot/leg in.

2. The top of the kneepatch on the suit should usually be positioned to lie just above the knee area – the majority of knee protection falling below the knee down to the top of the shin area.  Once the legs are up to the knees, continue working the wetsuit up each leg alternately, use a technique we call pinch ‘n’ pull – with the pads of your finger tips (not leading with your nails).

3. Ease the suit up the thighs and gradually, over the hips and bottom, and gradually up the torso. Try to avoid having a saggy skate boarders crotch.

4. If you have a gathering of neoprene around the lower leg/ankles – this will mean less neoprene for your upper body and may feel like the suit isn’t long enough or too small.  So you must work any excess up the legs, over the hips and potentially into the lower torso, which will provide more flex for the upper body/chest/back and even shoulders.

5. Once your torso is in and the wetsuit is up to your chest, put ONE hand/arm in at a time – this will then keep one hand/arm free to help work the suit up the other arm.  Ease any excess neoprene from around the wrist all the way up the arm and over the shoulder – pinch ‘n’ pull.  Then put the other arm in, making sure you continually work any excess up the arms to cover the shoulder.  Once the arms are in and the shoulders fully covered - You will have the suit on !

6. If you have a gathering of neoprene around the wrists – this will mean less neoprene on your shoulders and may feel like the suit is too small.  So you must work this excess neoprene up the arms and over the shoulders.

7. It is always advisable if someone else is able to zip the suit up for you – with a back zip.

8. DO NOT use the zip to pull the two halves of the suit together if it is not on your shoulders/arms properly.

9. DO NOT pull on the zip if it meets resistance – you may have something caught in it.  The inner flap that sits under the zip should lie flat so that it forms a seal underneath the two halves of the zip – if it doesn’t it may stop the zip.  The zip will ‘run’ more easily if it is as straight as possible – so if possible hold the neck seal together or top of the rear zip while you use the webbing zip puller with the other hand.

10.Finally, work the suit in to a flush fit by using the pinch ‘n’ pull technique to work out any slack and get the suit comfortable.  It should form a ‘seal’ all over the body. Remember also a wetsuit will feel different in the water. Oh, and do remember to take your socks off.

Seam construction

Flatlock Stitched Seams
>Flatlock is created by stitching neoprene together, creating a flat seam. This finish is extremely comfortable and durable but can only be used on neoprene up to 3mm and therefore tends to be used on lighter weight wetsuits.

Blindstitched Seams
Blindstitching is produced by gluing two edges of neoprene together, followed by stitching across the seam, so not piercing the neoprene. Tape may also be added to stress points for extra strength. This is generally considered a warmer finish. Any wetsuit thicker than 3mm can only be constructed with blindtitched seams.

As wetsuit technology has developed there are now virtually ‘stitchless’ suits. Seams can also be double and/or triple sealed using liquid neoprene reducing materials and making suits increasing lighter. Neoprene is also evolving providing lighter wetsuits, which hold/absorb less water which makes a suit less dense when wet and more comfortable as a result. These features are more associated with top-end surfing wetsuits.

Neck Seals/Wrist Seals/Ankle Seals can be finished using a smooth rubber finish eg: glideskin and is designed to help reduce water flushing in these critical areas. This type of finish is virtually always around the neck seal and in the case of semi-dry suits also around the wrists and ankles.

Neoprene thickness

3mm, 3/2mm

The accepted standard neoprene thickness for warmer summer activities or high energy activities requiring a greater degree of flexibility. There is also a degree of industry accepted tolerance for this thickness of neoprene. Neoprene thicknesses of less than 2mm are designed for high energy activities or tropical environments where less thermal protection is required but naturally have a greater degree of flexibility.

5/4/3mm, 5/3mm
The accepted neoprene thicknesses for year round activities, winter activities or activities in cooler waters. These suits can also have a combination of neoprene thicknesses to create greater flexibility, where required arms/shoulders/legs, providing greater freedom of movement for higher energy activities. Thicker neoprene provides greater warmth but less flexibility.

7mm, 7/5mm
The accepted neoprene thicknesses for year round activities, winter activities, activities in colder waters or any watersports activity requiring greater thermal protection although resulting in lesser

Neoprene type

Single lined neoprene/mesh neoprene

Neoprene with nylon lining on one side, usually the inside, to provide a comfortable finish and aid donning of a wetsuit. Also called mesh neoprene. Usually found on chest and back panels providing a warmer finish as the external surface improves water run-off resulting in reduced windchill.

Double lined neoprene

Neoprene with nylon lining on both sides, inside and outside – for protection, durability and warmth. Multisport wetsuits are usually constructed using the majority of double lined neoprene.

Titanium Lined neoprene

Titanium added to the majority of neoprene utilised on the main body panels to enhance thermal properties of neoprene less than 5mm thickness. Most neoprene these days has a degree of titanium lining but ultimately the overall neoprene thickness, seam construction/finish and fit has the greatest influence on the overall warmth of the suit.

CARE FOR YOUR WETSUIT

1. UV RAYS & HEAT

Do not expose your wetsuit to Ultra violet rays for prolonged periods of time. UV rays can break down molecular bonds in the neoprene, resulting in cracks and tears. Never leave your wetsuit to dry in the sun or in a place where it would be exposed to UV rays. Exposure to really hot heat will cause neoprene to lose its elasticity, and to some degree, even its shape.

2.CHEMICALS:

Do not use any chemicals to clean your wetsuit and if you notice or suspect there are any chemicals, oil or gas present avoid the water.
Avoid Chlorine if possible.

3. CLEANING & DRYING

After use in salt water, please rinse your suit in freshwater. Salt and dirt can be detrimental to your suit if not washed away before storage. Wash with a mild temperature using a wetsuit cleaner if necessary. Please pay particular attention to remove any sand or foreign matter from the zips to prolong its lifespan. When drying your wetsuit turn it inside out, this will protect the neoprene from uv radiation and protect the flexibility of your suit. This will also benefit you when you come to wear it again as the inside will be dry making it a lot easier to slip into.

4.WETSUIT STORAGE:

We recommend you dry your wetsuit on a heavy-duty hanger so it will not leave any marks and ridges in your wetsuit. As the wetsuit dries out it tends to take the shape of the hanger so you want the hanger to be fairly beefy probably made out of wood, heavy-duty plastic or a padded hanger. There are several companies that sell specialised wetsuit hangers. Please don't use a metal hanger as this could rust due to the water in the suit. For long-term storage, once the suit is dry, you can lay it out flat in a dry and cool place away from the sun.Try not to store it in your garage or where you may keep your car as exhaust gases can damage neoprene.

5.WETSUIT REPAIRS:

For minor repairs we sell a wetsuit repair kit from Gul and C-Skins each containing neoprene patches and neoprene glue we also sell Blackwitch Neoprene Glue by GearAir (formerly McNett).

MANUAL INFLATION
All Crewsaver Air Only Lifejackets sold by Watersports Warehouse can be Manually inflated, by pulling the lanyard/pull cord. This allows the wearer to swim without the Lifejacket activating automatically. This can be useful if you wade when launching or tending to craft in calm waters.

1. Pull the lanyard.

2. CO2 canister is fired, Lifejacket inflates delivering full buoyancy in approximately 5 seconds

3. Can also be inflated manually and/or orally.

AUTOMATIC INFLATION
This inflation option is available on most Crewsaver Air Only Lifejackets sold by Watersports Warehouse. Inflation occurs automatically when the paper retaining collar dissolves on contact with water.  These lifejackets also have the ability to be manually activated via the lanyard/pull cord.

1. Delivers full buoyancy in approximately 5 seconds of entry into water.

2. Mechanism pierces canister inflating the Lifejacket.

3. Can also be inflated manually and/or orally.

It is important that you pick the correct CE Category to suit your type of activity and experience.

150 Newton Inflatable Lifejacket

Activity: Yachting, Sportsboat, Powerboat (including RIBs). Widely used for providing safety cover for dinghies and by those teaching yachting, sports and powerboat classes.

Suitability: Suitable for Swimmers and Non-swimmers

Conditions: For use in all but the most severe conditions

Assurance: They give reasonable assurance of safety from drowning, to people not fully capable of helping themselves

Protection: May not immediately self-right an unconscious user wearing heavy waterproof clothing. Equivalent performance to previous BSI Approved Lifejackets.

EN (European Standard Number) : EN 396 or EN12402-3

100 Newton FOAM Buoyancy Aid

Activity: Dinghy Sailing, Sportsboat, Powerboat (including RIBs). Ideal for non-active roles on board yachts and motorboats.

Suitability: Swimmers and Non-swimmers in Inshore & Coastal waters

Conditions: They give a reasonable assurance of safety from drowning in relatively calm waters

Assurance: They give a reasonable assurance of safety from drowning in relatively calm waters

Protection: Not guaranteed to self-right an unconscious user wearing waterproof clothing and should not be expected to protect the airway of an unconscious person in rough water.

EN (European Standard Number): EN 395 or EN12402-4

50 Newton FOAM Buoyancy Aid

Activity: Dinghy Sailing, Canoeing, Kayaking, Windsurfing, Waterskiing, Kite Surfing. A variety of active recreational surface watersports.

Suitability: Only suitable for competent swimmers

Conditions: Sheltered water use where help is close at hand.

Assurance: Sheltered water use where help is close at hand.

Protection: Only provides support to conscious people who can help themselves.

EN (European Standard Number): EN 393 or EN12402-5

The type of watersports activity you are about to undertake may determine whether you require a foam buoyancy aid, a foam lifejacket or a Gas Inflation Lifejacket.

A Buoyancy Aid is mainly used for active surface watersports and would bot be recommended for offshore use, particularly when wearing heavy waterproof clothing. "Newtons (N)" refers to the amount of lift provided by the aid/lifejacket. A 50N rated inherent foam buoyancy jacket provides 11lbs/5.5kg of buoyancy. A 100N rated inherent foam buoyancy aid provides 23lbs/11kg of buoyancy.

BUOYANCY AIDS

A Buoyancy Aid is just that, an Aid to Buoyancy. It assumes the wearer can, to a degree, help themselves to either swim back to the shore or swim enough to get themselves back to a boat. It therefore assumes that help is close at hand, that the conscious wearer can swim or is comfortable enough in the water to wait for assistance and for this reason usually worn in sheltered waters.

Parents, please note: It is unlikely that a Buoyancy Aid or Foam Lifejacket with two years (or more) growing room will offer the ideal fit and/or be safe.

LIFEJACKETS

A Lifejacket featuring Auto Inflation mechanism will help when the wearer should enter the water and is unable to help themselves or is unconscious and is almost always the preferred option for sailing coastal waters/offshore. The type of inflation mechanism you choose - Automatic or Manual - is usually determined by the boating/water sport activity, conditions/ environment and the type of clothing worn and usually provide at least 150 Newtons.

Buy an Adult Buoyancy Aid Buy an Adult LifejacketBuy a Junior Buoyancy Aid or Lifejacket

All Buoyancy Aid/Lifejackets we sell carry an EN (European Standard) number. Products newly designed, developed and introduced to market will now carry the CE mark and approved to BSEN 12402. These standards, which also have the status of British Standards, are intended to ensure that all Lifejackets sold in this country meet very stringent requirements regarding the design, performance, materials and components used.

The information within this table is a guide only. The final purchasing decision and liability thereof is left to the individual.

When trying on your Buoyancy Aid for the first time, make sure to loosen and undo all the straps. This will make putting it on very easy. You can then tighten the straps to the desired fit.

A buoyancy aid is designed to fit on your chest to give maximum freedom of movement and when worn would usually rest just on or just above the bottom of the rib cage.