If it's easier and more convenient for you then of course we are more than happy to accept a returned item in person at our WatersportsWarehouse premises.  We simply ask, where possible, that you get in touch with us beforehand for a Return Reference Number by e-mail: team@undersea.co.uk or phone: 01736 751066. This will then help us to ensure we can have your exchange item available from stock and ready for collection, if required.  Any refund requested will be processed in the usual way via our website taking approx 10-12 working days to process from receipt of your returned goods.

We are available for Click & Collect and returns only (our store is no longer open).
Monday to Friday 9:30am to 5:30pm 
Closed Weekends & Bank Holidays

(Store opening hours may be subject to seasonal changes - feel free to e-mail/phone to check if you're not sure)